Privacy Policy for Ivana Flowers & Gifts
Last Updated: [18-1-2025]

At Ivana, we respect our customers" privacy and are committed to protecting their personal data. This policy explains how we collect, use, and safeguard the information you provide when using our website and services.
1. Information Collection\\\\\\\\\\\\\\\\nWe collect the following information when you use Ivana:
Personal information (such as name, phone number, email, and address) when registering or placing an order.
Payment and transaction data when purchasing products.
Usage information (such as browsing history and product preferences) to enhance user experience.
2. Use of Information\\\\\\\\\\\\\\\\nWe use the collected information for the following purposes:
Processing orders and providing requested services.
Enhancing shopping experience and customizing content and offers.
Communicating with customers regarding orders, promotional offers, or updates.
Complying with legal requirements and protecting users" and store"s rights.
3. Information Protection\\\\\\\\\\\\\\\\nWe take security measures to protect your data from unauthorized access, loss, alteration, or disclosure.

4. Information Sharing\\\\\\\\\\\\\\\\nWe do not share your personal information with third parties except in the following cases:
We share your personal data with third party service providers—including contact details (such as name, address, phone number, and email), transaction information (such as orders and payment details), and website usage statistics (such as IP address and pages visited)—to provide you and improve our services.
You can contact us to delete your information; we are committed to
When sharing information with shipping or payment service providers to complete orders.
When complying with legal requirements or responding to official orders.
With your prior consent in specific cases.
5. Cookies\\\\\\\\\\\\\\\\nWe use cookies to improve browsing experience and analyze website performance. You can adjust your browser settings to disable cookies, but this may affect certain website functions.
6. User Rights\\\\\\\\\\\\\\\\nYou have the right to:
Access, correct, or update your personal data.
Request deletion of your data in accordance with applicable regulations.
Unsubscribe from promotional messages at any time.
7. Privacy Policy Updates\\\\\\\\\\\\\\\\nWe may update this policy from time to time. Any changes will be posted on this page with the revised date above.
8. Contact Us\\\\\\\\\\\\\\\\nIf you have any inquiries regarding the privacy policy, you can contact us via:
Email: [[email protected]]
Phone: [+966539600039]